The staff at Ontario ARC are a very important part of the agency's mission and vision. They are on the front lines everyday providing high quality services and making sure that each of the individuals we serve has the supports they need to live a full life. And the agency works very hard to make sure that each member of its staff has the tools they need to do this.
Last week, the agency's programs -- with the exception of the Eberhardt Center -- were closed for the day. Not because of Columbus Day -- we are 24/7 operation for the most part. Staff from the Community Experience, College Experience programs, and Community Learning Centers gathered at Steamboat Landing for a full day of training and team building activities.
Staff got refreshers on Q-Straints (Val Colombo & Transportation), HIPPA / Corporate Compliance (Brenda Estey, associate executive director), Waivers / OPTS / Petty Cash (Karen Niedermier, internal auditor), and 147's (Barb Davis, director of staff development and quality assurance). In addition, Mike Kephart and Tonya Finn from the agency's clinical team gave a presentation called "Expecting Independence v. Parental Caretaker role." But, it was all serious business. The team also got the chance to learn some new exercises and do a scavenger hunt.
Our trainers and training programs are what keeps the heartbeat of Ontario ARC going. Not only does it keep us in compliance, but it ensures that each individual receives high quality services. So, what could be more important than that?
Kudos to Ann Scheetz, Julie Dunn, Wendy Nelson, and Richard Thomas for a great day of training!
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